TERMS OF SERVICE

OUTSYDE is a ticketing platform for independent artists and event organizers. We provide tools to create events, sell tickets, and manage attendees. We are not a venue, promoter, or ticket broker.

Artists create accounts to host events. You are responsible for your account credentials. Accounts must represent real people or legitimate entities. One account per artist.

OUTSYDE charges a 3% platform fee on each ticket sold. This fee is deducted automatically at time of purchase.

Payment processing fees (Stripe) are separate and disclosed at checkout. Payouts are made directly through each artist's connected Stripe account — OUTSYDE does not take custody of organizer funds at any point in the transaction.

Artists are responsible for the events they create and the tickets they sell. OUTSYDE is not liable for cancelled, postponed, or misrepresented events.

A ticket is a revocable license to attend the event it was issued for — not ownership of admission. Organizers and venues may refuse or revoke entry consistent with applicable law and their posted event policies.

Refund policies are set by the artist. OUTSYDE provides tools to facilitate refunds but is not obligated to issue them on an artist's behalf.

Organizers are responsible for complying with applicable laws, obtaining any permits or licenses their event requires, and meeting their venue's requirements. Organizers are also responsible for determining and paying any taxes owed on ticket sales or event revenue. OUTSYDE does not provide legal or tax advice, and nothing in these terms should be treated as such.

Artists own their fan data collected through OUTSYDE. OUTSYDE will not market to, sell, or share fan email addresses with third parties.

Fans consent to receive transactional emails (ticket confirmation, event reminders) when purchasing. Artists may send one post-show email blast to attendees per event.

Mass unsolicited emails violate these terms and may result in account suspension.

Collection and use of personal information more broadly is governed by OUTSYDE's Privacy Policy.

No fraudulent events. No ticket scalping or unauthorized resale facilitation. No harassment of fans or other artists. No impersonation. Violations — along with fraud, abuse, repeated violations, legal compliance concerns, or platform security risks — may result in suspension or termination of your account.

When we reasonably suspect fraud, abuse, unauthorized activity, or a security concern, OUTSYDE may investigate, delay, suspend, or cancel the transactions or accounts involved. We aim to resolve these situations quickly and in good faith.

Artists retain all rights to their music, imagery, and content uploaded to OUTSYDE. By uploading content you grant OUTSYDE a limited license to display it for the purpose of operating the platform.

Some OUTSYDE features rely on third-party providers — for example, payment processing and email delivery. OUTSYDE is not responsible for outages or failures of those third-party services, though we'll do what we can to keep things running smoothly.

We don't guarantee that OUTSYDE will be available without interruption. Maintenance, outages, and technical failures can happen, and we're not liable for problems they cause.

OUTSYDE is not responsible for delays or failures caused by circumstances outside our reasonable control — severe weather, natural disasters, government action, internet outages, public emergencies, or other force majeure events.

OUTSYDE's liability is limited to fees paid to OUTSYDE in the 30 days prior to any claim. We are not liable for lost revenue from cancelled events, technical outages, or third-party payment processing failures.

We may update these terms. Artists will be notified by email of material changes. Continued use of OUTSYDE after notification constitutes acceptance.

You must be 13 or older to use OUTSYDE. By creating an account you confirm you meet this requirement.

Individual events may impose their own age restrictions (18+, 21+, etc.). Those restrictions are set and enforced by the organizer and/or venue — not OUTSYDE. OUTSYDE is not responsible for enforcing event-level age limits.

Purchasing a ticket requires you to be 18 or older, or to have verifiable parental or guardian consent.

Users and organizers retain ownership of content they post to OUTSYDE (photos, descriptions, event listings). By posting content you grant OUTSYDE a non-exclusive, royalty-free license to display that content on the platform for the purpose of operating the service. You represent that you have the rights necessary to upload and share the content you post.

You may not post content that is illegal, infringes third-party intellectual property, is hateful or discriminatory, or is materially misleading. Organizers are responsible for the accuracy of their event listings, including dates, venues, lineups, and ticket prices.

OUTSYDE may remove content or suspend accounts that violate these terms without prior notice.

Disputes related to events — including cancellations, refunds, venue issues, or lineup changes — are between the attendee and the organizer. OUTSYDE is not a party to those disputes.

OUTSYDE will assist in good faith (providing transaction records, facilitating communication) but cannot compel organizers to issue refunds or make attendees whole.

Filing a chargeback with your bank for a valid ticket purchase may result in account suspension pending review. Chargebacks found to be fraudulent or abusive may result in suspension or permanent termination of your account — legitimate disputes, handled in good faith, won't be held against you.

These terms are not a substitute for legal advice.

• LEGAL — legal@outsydeapp.com
• SUPPORT — support@outsydeapp.com